Technical Specifications

Quickstart Guide

Troubleshooting

For the full setup guide, download the attached PDF:

FAQ's

You can do this using powered speakers like our A2+s, HD3s, HD4s, A5+s, and HD6s. For this, you’ll connect the W3 sender to the RCA output on the left speaker, using a 3.5mm stereo-mini to RCA “Y” cable. Then connect the W3 Receiver to the input on your S8. You can either use a 3.5mm stereo-mini to stereo-mini cable for this, or another 3.5mm stereo-mini to RCA “Y” cable; either will work fine. Both W3 units will need to be powered from a USB port. You can use USB AC power adapters, or if the powered speaker you’re using is our A5+ Classic model, you can use the USB port on it’s rear panel for the W3 sender. The same would apply to the S8 subwoofer if you have our current ‘Gen II’ model that has a USB port on the rear panel.

Absolutely! Our speakers are safe to place sideways and, from our experience, sound great. When doing so, we recommend that you position each so the tweeters are facing outward.

The speakers we offer that are designed to have a remote control are the A5+ Classic, A5+ Wireless and HD6.
The following systems do NOT support a remote control: 512, A1, A1-MR, A2+, B2, HD3, HD4.

There can be only 1 active pairing at a time.

Yes! As long as your speakers have an analog output (either RCA outputs or a 3.5mm stereo mini output), you can absolutely connect the S6 to your powered speakers. With the exception of the B2, all of our powered speakers will have the outputs needed to connect the S6, this includes the original A2 and A5 models.

You can simply use RCA cables to connect the S6 to the A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speaker models.

For the A1 and A1-MR speakers, you can use one side of your stereo RCA cables. Just use the left/white RCA cable, and leave the red RCA disconnected to prevent an accidental ground loop.

** Please note: a 3.5mm/stereo mini cable will not work with the ‘Subwoofer’ output on the back of your A1/A1-MR speakers. **

No, there are no firmware updates or special drivers needed unless you own our A1-MR multi-room speakers or our B-Fi multi-room wireless streaming device.

If a firmware update is released for the A1-MR or the B-Fi, you will be notified of the update the next time you open the Audioengine Control App. If an update is needed, simply click “update” on the DEVICES page next to the product that needs to have the firmware update applied. The app will handle the rest of the process from there!

Standard plug-n-play drivers that are provided by your computer’s OS are utilized when using the USB input on our A2+, HD3, and HD4 speaker models.

And all of our Bluetooth speakers/products are compatible with any device that supports Bluetooth, and the A2DP profile for streaming stereo audio. This includes most smartphones, tablets, and computers. For computers that don’t include Bluetooth support out of the box, you can simply add a USB Bluetooth adapter.

Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.

Start with power cycling your speakers by turning them off and then back on. From there:

  1. Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
  2. Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
  3. Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
  4. Make sure it is not a power issue by trying a power outlet that is on a different circuit.

If the issue persists, please click on the following link and then click on the dropdown to submit an email to our Support team:

Support Page

When doing so, please copy and paste the above troubleshooting steps along with the results of each and include this information when contacting us.

Applicable to our A1, A2+Wireless, B2, A5+Wireless, and HD6 speaker models

Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth “pair mode” and the Pair button on the back panel should start flashing.

  1. On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
  2. Select “Audioengine (your speaker model)” from the list of available devices to pair and connect. The Pair indicator on the back panel should now be solid. Play your music and adjust the volume levels on the speakers and your device.

To add additional devices put the speakers back into pair mode by disconnecting them from your device or by pressing and holding the Pair button until the pair indicator starts flashing.

Our speakers can wirelessly connect to only one device at a time, however it will remember up to six different devices.