A5+ Home Music System

- The process for replacing a volume encoder begins with pulling the volume knob straight back from the encoder shaft

- Make sure the rubber insert stays with the volume knob -

- The volume encoder shaft should look like so before proceeding -

- Using a thin-walled 10mm socket, remove the lock nut fastening the encoder to the front of the speaker cabinet -

Each speaker is 10.75"H x 7"W x 9"D

We take great pride in our products, and go through great lengths to ensure consistency and quality. For that reason, this item was randomly selected for an additional step of Quality Assurance.

You can do this using powered speakers like our A2+s, HD3s, HD4s, A5+s, and HD6s. For this, you'll connect the W3 sender to the RCA output on the left speaker, using a 3.5mm stereo-mini to RCA "Y" cable. Then connect the W3 Receiver to the input on your S8. You can either use a 3.5mm stereo-mini to stereo-mini cable for this, or another 3.5mm stereo-mini to RCA "Y" cable; either will work fine. Both W3 units will need to be powered from a USB port. You can use USB AC power adapters, or if the powered speaker you're using is our A5+ Classic model, you can use the USB port on it's rear panel for the W3 sender. The same would apply to the S8 subwoofer if you have our current 'Gen II' model that has a USB port on the rear panel.

Absolutely! Our speakers are safe to place sideways and, from our experience, sound great. When doing so, we recommend that you position each so the tweeters are facing outward.

The speakers we offer that are designed to have a remote control are the A5+ Classic, A5+ Wireless and HD6.

The following systems do NOT support a remote control: 512, A1, A1-MR, A2+, B2, HD3, HD4.

Yes! As long as your speakers have an analog output (either RCA outputs or a 3.5mm stereo mini output), you can absolutely connect the S6 to your powered speakers. With the exception of the B2, all of our powered speakers will have the outputs needed to connect the S6, this includes the original A2 and A5 models.

You can simply use RCA cables to connect the S6 to the A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speaker models.

For the A1 and A1-MR speakers, you can use one side of your stereo RCA cables. Just use the left/white RCA cable, and leave the red RCA disconnected to prevent an accidental ground loop.

** Please note: a 3.5mm/stereo mini cable will not work with the ‘Subwoofer’ output on the back of your A1/A1-MR speakers. **

No, there are no firmware updates or special drivers needed unless you own our A1-MR multi-room speakers or our B-Fi multi-room wireless streaming device.

If a firmware update is released for the A1-MR or the B-Fi, you will be notified of the update the next time you open the Audioengine Control App. If an update is needed, simply click "update" on the DEVICES page next to the product that needs to have the firmware update applied. The app will handle the rest of the process from there!

Standard plug-n-play drivers that are provided by your computer's OS are utilized when using the USB input on our A2+, HD3, and HD4 speaker models.

And all of our Bluetooth speakers/products are compatible with any device that supports Bluetooth, and the A2DP profile for streaming stereo audio. This includes most smartphones, tablets, and computers. For computers that don't include Bluetooth support out of the box, you can simply add a USB Bluetooth adapter.

Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.

Start with power cycling your speakers by turning them off and then back on.  From there:

1. Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
2. Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
3. Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
4. Make sure it is not a power issue by trying a power outlet that is on a different circuit.

If the issue persists, please click on the following link and then click on the dropdown to submit an email to our Support team:

Support Page

When doing so, please copy and paste the above troubleshooting steps along with the results of each and include this information when contacting us.

Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models

If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps:

Start by power cycling your speakers by turning them off and then back on.  From there:

1. Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
2. Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
3. If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
4. Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.

If the issue persists, please click on the following link and then click on the dropdown to submit an email to our Support team:

Support Page

When doing so, please copy and paste the above troubleshooting steps along with the results of each and include this information when contacting us.

In countries such as the US, Canada, and Japan the fuse is a 110-120V AC power is a 5mm x 20mm 3.15 amp @ 250 - slow blow fuse. If you are outside those mentioned countries, please use a 220-240v is a 5mm x 20mm 1.6 amp @250 - slow blow fuse.

Nope. The 3.5mm stereo mini and RCA inputs run on the same analog circuitry and will sound equally awesome.

Absolutely! You can connect any Audioengine speaker with an analog output to any Sonos product that has the Line-In feature. You can also connect any Audioengine passive speakers into an existing Sonos system using the Sonos Amp.

This sometimes happens when the speakers and turntable share the same surface. The vibrations from the speakers playing feedback into the turntables stylus, causing unwanted noise. The best way to mitigate this would be to place the speakers on a different surface. If that's not an option, we'd recommend trying out some isolation stands. For larger speakers like A5+ and HD6, the ones made by Isoacoustics work well.

All turntables require a phono preamp stage before connecting to Audioengine speakers. Many turntables have this built-in , while others do not and would require an external phono preamp. Check the turntable manufacturer’s website or user manual. Some turntables may even include Bluetooth, in which case you can pair and connect them to the speakers wirelessly!

If the left speaker is in an easy to reach location, you can certainly use the physical knob to set volume. If not though, it's perfectly fine to set the speakers to a good volume and then adjust from your source moving forward. Every setup is different, so some experimentation will be necessary to find your preferred settings.

Nope! Audioengine powered speakers have amplifiers built-in. This means you don't need any extra equipment, other than a source to play music on (smartphone, / tablet, a computer, CD player, Turntable, Etc). Just plug your source directly into the inputs on the rear panel of the left speaker with the included cables, and you're listening to music!

The A5+ Classic is not officially supported by any universal remotes. It is possible to use a third party remote, but that remote needs to support IR learning. This is a feature that allows a universal remote to learn commands directly from the remote we supply. The Logitech Harmony remote, for example, is supported by the A5+ Classic.

You wouldn't be able to use a pair of headphones directly with the A5+ Classic; in order to use headphones with the A5+ Classic, you would need to include something with a dedicated headphone amp, such as our D1. All you would need to do is plug the D1 into your computer (either with an optical or USB cable) and connect the D1 from its RCA outputs into either of the inputs of your speakers.

All you would need to do is connect the variable output of the A5+ Classic into the input of your sub using RCA cables.

Yes they do! They are equipped with a power-saving circuit that turns off the speaker's final stage amp. This idle mode activates right after you stop playing music. Due to this power-saving function, it's perfectly fine for the speakers to stay on all the time!

Audioengine speakers can be easily connected to your TV set as long as there are analog outputs available. Any of our speakers will provide a greatly enhanced TV audio experience with a wider soundstage and better imaging than most sound bars.

If you’ve connected your turntable to your speakers and the volume is low, one of two situations may be happening:

If you have a turntable with a built-in phono preamp, such as the Audio-Technica ATLP120 or the Music Hall USB-1, the output may be in the wrong setting. Double check and make sure the switch is set to “line” instead of “phono.” Be careful to keep the volume of your speakers low as it can be quite loud if you had to switch it to "line".

Your turntable could also not include a built-in phono preamp, such as older turntables. If your turntable does not include a built-in preamp, you will need to add an external preamp to bring the signal up to a line level signal. We don’t have any recommendations on a particular brand or model preamp to use with this setup.

Yes, We do use solid bamboo for these speakers! The bamboo cabinets were tuned to sound the same as the MDF speakers, but the density of bamboo will give it natural acoustic advantages over MDF material.

The USB port can provide around 500mA, which is standard for high powered USB 2.0 devices; these are perfect for using a W3 or B1 for instance.

However, when trying to charge a iPad or iPhone for example, they require around 1000mA to charge with the screen on (the iPad's included USB charger actually provides around 2100mA to speed up charging with the screen on). If your device is at a higher battery level it should work fine to plug it in to the USB power port to maintain the battery while listening to music (with the screen on it will always show "not charging"). If the battery is low though, we'd recommend plugging it into the charger that came with it.

You may have a loose volume pot. This can happen when the nut that holds the volume pot in place becomes loose. This can be easily accessed and tightened without opening the speakers up. Try this:

1) Pull the plastic volume knob off the volume pot. Depending on how tight it's on, you might be able to pull it off with just your fingers. If not, you may need to cover the knob with a soft cloth and pull out with pliers.

2) Use a deep well 10mm socket (or socket driver) to tighten the nut around the volume pots shaft.

3) Press the plastic volume knob back over the volume pot's shaft, and retest.

Sure, for A5+ Classic you will need about 100-120W.

Yes, just switch the voltage selector on the rear panel to match the AC power in your country before powering them on. We recommend changing the fuse when using a different voltage. For 220 volts, here's the value you would need:5mm x 20mm - 1.6 amps @ 250 volts - slow blow fuse. The power cable is detachable on our powered speakers which makes it convenient to replace the AC plug with a different type if you don't want to use an adapter plug.

The A5+ Classic was designed with the user's listening experience in mind and are not marketed as pro audio mixing monitors. However, Audioengine has its roots in the studio monitor world and the A5+ Classic is quite good for this purpose. We've had customers tell us they use these for nearfield listening and music editing with excellent results.

This is normal; the volume control for the A5+ series is a digital encoder, and uses a micro-processor to attenuate the volume. The light on the front of the speakers should flash as you adjust the volume up and down; once the speakers have reached minimum or maximum volume, the light will remain solid and won't flash.

Our woofers are made of aramid fiber and the tweeter domes are silk. Both of these materials are very robust and can handle quite a bit, therefore we decided against grill covers for the A5+ Classic as they tend to negatively color the sound. Even though our speakers do not have grills they are still cat and kid-friendly!