A5+ Home Music System w/ Bluetooth aptX-HD

- The process for replacing a volume encoder begins with pulling the volume knob straight back from the encoder shaft

- Make sure the rubber insert stays with the volume knob -

- The volume encoder shaft should look like so before proceeding -

- Using a thin-walled 10mm socket, remove the lock nut fastening the encoder to the front of the speaker cabinet -

The size of each speaker is 10.75"Hx 7"W x 9"D

We take great pride in our products, and go through great lengths to ensure consistency and quality. For that reason, this item was randomly selected for an additional step of Quality Assurance.

You can do this using powered speakers like our A2+s, HD3s, HD4s, A5+s, and HD6s. For this, you'll connect the W3 sender to the RCA output on the left speaker, using a 3.5mm stereo-mini to RCA "Y" cable. Then connect the W3 Receiver to the input on your S8. You can either use a 3.5mm stereo-mini to stereo-mini cable for this, or another 3.5mm stereo-mini to RCA "Y" cable; either will work fine. Both W3 units will need to be powered from a USB port. You can use USB AC power adapters, or if the powered speaker you're using is our A5+ Classic model, you can use the USB port on it's rear panel for the W3 sender. The same would apply to the S8 subwoofer if you have our current 'Gen II' model that has a USB port on the rear panel.

Absolutely! Our speakers are safe to place sideways and, from our experience, sound great. When doing so, we recommend that you position each so the tweeters are facing outward.

The speakers we offer that are designed to have a remote control are the A5+ Classic, A5+ Wireless and HD6.

The following systems do NOT support a remote control:  512, A1, A1-MR, A2+, B2, HD3, HD4.

There can be only 1 active pairing at a time.

Yes! As long as your speakers have an analog output (either RCA outputs or a 3.5mm stereo mini output), you can absolutely connect the S6 to your powered speakers. With the exception of the B2, all of our powered speakers will have the outputs needed to connect the S6, this includes the original A2 and A5 models.

You can simply use RCA cables to connect the S6 to the A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speaker models.

For the A1 and A1-MR speakers, you can use one side of your stereo RCA cables. Just use the left/white RCA cable, and leave the red RCA disconnected to prevent an accidental ground loop.

** Please note: a 3.5mm/stereo mini cable will not work with the ‘Subwoofer’ output on the back of your A1/A1-MR speakers. **

No, there are no firmware updates or special drivers needed unless you own our A1-MR multi-room speakers or our B-Fi multi-room wireless streaming device.

If a firmware update is released for the A1-MR or the B-Fi, you will be notified of the update the next time you open the Audioengine Control App. If an update is needed, simply click "update" on the DEVICES page next to the product that needs to have the firmware update applied. The app will handle the rest of the process from there!

Standard plug-n-play drivers that are provided by your computer's OS are utilized when using the USB input on our A2+, HD3, and HD4 speaker models.

And all of our Bluetooth speakers/products are compatible with any device that supports Bluetooth, and the A2DP profile for streaming stereo audio. This includes most smartphones, tablets, and computers. For computers that don't include Bluetooth support out of the box, you can simply add a USB Bluetooth adapter.

Applicable to our A2+, HD3, HD4, A5+, A5+Wireless, and HD6 speakers.

Start with power cycling your speakers by turning them off and then back on.  From there:

1. Determine if the distortion is due to your source by disconnecting all source devices from the speakers.
2. Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
3. Please try using each input available (mini-jack, RCA, USB, as well as Bluetooth), one at a time, to see how the speakers react. If the distortion is unique to one speaker, when testing via RCA switch the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.
4. Make sure it is not a power issue by trying a power outlet that is on a different circuit.

If the issue persists, please click on the following link and then click on the dropdown to submit an email to our Support team:

Support Page

When doing so, please copy and paste the above troubleshooting steps along with the results of each and include this information when contacting us.

Applicable to our A1, A2+Wireless, B2, A5+Wireless, and HD6 speaker models

Turn on the speakers using the power switch located on the rear panel. The speakers will automatically go into Bluetooth "pair mode" and the Pair button on the back panel should start flashing.

1. On your source device (phone, tablet, laptop, etc), turn on Bluetooth and go to Bluetooth preferences.
2. Select "Audioengine (your speaker model)" from the list of available devices to pair and connect.  The Pair indicator on the back panel should now be solid. Play your music and adjust the volume levels on the speakers and your device.

To add additional devices put the speakers back into pair mode by disconnecting them from your device or by pressing and holding the Pair button until the pair indicator starts flashing.

Our speakers can wirelessly connect to only one device at a time, however it will remember up to six different devices.

Applicable to our A1, A1-MR, A2+, HD3, HD4, A5+, and HD6 speaker models

If one of your speakers is not working (whether it be the left or right speaker), we would recommend the following troubleshooting steps:

Start by power cycling your speakers by turning them off and then back on.  From there:

1. Check to make sure the speaker wire connecting the left and right speakers is connected according to proper polarity (Red to Gold, Black to Silver) on both ends.
2. Please make sure all of your connector cables are in working order. Try different cables as well as a different source device.
3. If you are using any other devices in line with these speakers, please temporarily remove them from your setup and connect the source directly to the speakers
4. Please try using each available input, one at a time, to see how the speakers react. When testing via RCA swap the RCA jacks (red to white and white to red) to see if the issue remains in the same channel.

If the issue persists, please click on the following link and then click on the dropdown to submit an email to our Support team:

Support Page

When doing so, please copy and paste the above troubleshooting steps along with the results of each and include this information when contacting us.

Yes, you still need to connect the active/left speaker to the passive/right speaker via the included speaker wire. The passive right speaker has no power source of its own and relies on the amplified signal coming over the wire.

If the Bluetooth pairing light is solid (any color), an active connection to another device has been established. Under most circumstances, our Bluetooth speakers/B1 only supports a single active connection at a time. So if someone else in your home has connected to your Bluetooth device/speakers, this could surely keep you from connecting another device to it.

There is no on/off switch with the our Bluetooth devices or speakers, so once it's plugged into power it's on. The Bluetooth LED light will blink and be discoverable for 5 minutes once powered on. If in that 5 minute window it connects to a Bluetooth source, the light will go solid. After the 5 minutes is up, the light will turn off and it will no longer be discoverable by new sources, but it will still be on. If the LED is off, any previously connected device can still pair to it at any time from their device. If you want to pair to a new device, just tap the LED light once more and it will blink and be discoverable for another 5 minutes. If your Bluetooth device/speaker is connected to something and you want to disconnect that particular device, you can hold the button down for a few seconds before it disconnects and goes back into the flashing cycle.



If the above does not help address the issue you are experiencing, we'd recommend going through the below list of troubleshooting tips:

If you haven’t already, power cycle your Bluetooth speakers/B1 by unplugging the power connection, and reconnecting it.

1) Please make sure all of your connections are complete; also, check that all of your connector cables are in working order. You will want to swap out some interconnects to test for this.

2) Try playing audio from more than one application on your source device (phone, tablet, computer, etc.)

3) Check to make sure your source device is running the most up to date version of software available. If an update is available, make sure you restart your device after the update is installed.

4) Try disconnecting from, and "forgetting" the Bluetooth speakers/B1 through your source's Bluetooth settings. Then, try re-pairing and connecting to the two.

5) Try using a different source device with your Bluetooth speakers/B1 to see if the issue follows. Try using the analog as well as the digital optical output, to see if you have this issue with both connections.

6) If at all possible, try your Bluetooth speakers/B1 in a different location and / or setup to see if something is causing interference in the current location. Something as simple as a router, cordless / mobile phone, halogen lamps, etc. near the speakers may be causing the issue in your setup.

In countries such as the US, Canada, and Japan the fuse is a 110-120V AC power is a 5mm x 20mm 3.15 amp @ 250 - slow blow fuse. If you are outside those mentioned countries, please use a 220-240v is a 5mm x 20mm 1.6 amp @250 - slow blow fuse.

Absolutely! You can connect any Audioengine speaker with an analog output to any Sonos product that has the Line-In feature.  You can also connect any Audioengine passive speakers into an existing Sonos system using the Sonos Amp.

Absolutely! To do so:

• Open the Alexa App on your smartphone or tablet (Apple link | Google Play Link)
• Tap the “Devices” icon and select the Echo/Alexa device you want to connect to speakers
• Select “Bluetooth Devices”
• Select “Pair New Device”
• Find your Audioengine wireless speaker on the list of available Bluetooth devices, and select it

Your Bluetooth connection works by projecting the sound from your phone. So, if your ringtone volume is on, that sound will come through Bluetooth too. This is a simple fix by changing the phone's ringtone settings to either vibrate or silent.

This sometimes happens when the speakers and turntable share the same surface. The vibrations from the speakers playing feedback into the turntables stylus, causing unwanted noise. The best way to mitigate this would be to place the speakers on a different surface. If that's not an option, we'd recommend trying out some isolation stands. For larger speakers like A5+ and HD6, the ones made by Isoacoustics work well.

Yes! We incorporate all the relevant functions and features from Bluetooth 5.0 that apply to our products! These features include; extended range, low latency (so that video and audio sync properly), as well as higher level aptX-HD, aptX, and AAC codecs (with the exception of our 512 portable speaker which supports SBC only). Keep in mind that the capability of the source is what controls the Bluetooth experience.

All turntables require a phono preamp stage before connecting to Audioengine speakers. Many turntables have this built-in , while others do not and would require an external phono preamp. Check the turntable manufacturer’s website or user manual. Some turntables may even include Bluetooth, in which case you can pair and connect them to the speakers wirelessly!

If the left speaker is in an easy to reach location, you can certainly use the physical knob to set volume. If not though, it's perfectly fine to set the speakers to a good volume and then adjust from your source moving forward. Every setup is different, so some experimentation will be necessary to find your preferred settings.

Though overall latency can be affected by some external factors (including things like signal strength, how well the source device's manufacturer has implemented it's Bluetooth, and even simply from being physically further away from the speakers) Audioengine Bluetooth products have very low latency when compared to most Bluetooth receivers, 30ms or less.

Here are some tips you can use to minimize any latency issues you may run into with your Bluetooth setup:

1) Try restarting both your device as well as the speakers (by switching them off, and back on, with the power switch on the rear of the speakers).

2) Check to make sure your source device is running the most up to date version of software available.

3) Try disconnecting from and forgetting the your Bluetooth speaker or device through your source’s Bluetooth settings, and then re-pair to your Bluetooth speaker/device.

4) If you have multiple apps or windows open when the delay occurs, try closing all of the apps that are not currently in use. The more multitasking your system is having to do, the greater the potential delay in audio when using Bluetooth -- this would apply to both your smart phone and computer.

5) When using your iPhone, we've found that resetting your network settings can help improve the overall functionality of Bluetooth with your device -- including the latency.

- Both analog (3.5mm mini-jack and RCA) inputs are "open" or active, so you can leave 2 audio sources plugged in at the same time.

- The USB (Optical for HD6) and the Bluetooth module share the same DAC (Digital to Analog Converter) If connected to both, the Bluetooth connection will take precedence. If you're using USB (Optical for HD6) for example, and start using Bluetooth, USB (Optical for HD6) will mute and Bluetooth will take over. If you pause or disconnect from Bluetooth the speakers will automatically switch back to USB (Optical for HD6) after a few seconds.

*Please note, if you have a digital (Bluetooth, USB or Optical) and or multiple analog sources connected and streaming you are able to hear the input sources if they play simultaneously.

Yep, an AC wall outlet near the A5+ Wireless is all you need to power the W3 or D2 wireless Receiver.

Yes they do! They are equipped with a power-saving circuit that turns off the speaker's final stage amp. This idle mode activates right after you stop playing music. Due to this power-saving function, it's perfectly fine for the speakers to stay on all the time!

Audioengine speakers can be easily connected to your TV set as long as there are analog outputs available. Any of our speakers will provide a greatly enhanced TV audio experience with a wider soundstage and better imaging than most sound bars.

The A5+ Wireless have an idle mode which is engaged automatic when nothing is playing. The lights will remain on and solid and nothing needs to be done to resume audio playback. The sleep mode on the A5+ is manual and can be toggled on/off by pressing the volume knob in or by clicking the moon button on the A5+'s remote, so it won't go into sleep mode automatically. Sleep mode will just reduce the power more than idle mode. It is perfectly fine to leave your A5+s powered on when not in use!

All you would need to do is connect the variable output of the A5+ Wireless into the input of your sub using RCA cables.

Yes. Our A5+ Wireless Speakers feature two analog inputs. Simply connect the Airport Express to one input and the variable output from your TV into the other. Both inputs are "open" or active, so you can leave two audio sources plugged in at the same time with no need to flip any switches.

The A5+ Wireless is not officially supported by any universal remotes. However, you can use a learning remote to copy the signals being sent by the A5+ Wireless's remote. Check with the manufacturer of your remote to find out if it supports learning IR codes.

No. We designed the USB port on our Audioengine 5+ speakers for power charging only. Don't worry, though. We've also included an audio input next to the USB port to plug your music into.

Bluetooth has a delay of about 30ms (milliseconds) so you can watch videos and stream audio without any noticeable lag.

The short answer is yes! You can use TIDAL on any compatible source device (PC, Mac, iPhone Android, etc.). The A5+ Wireless is compatible with most all of these devices as well since they almost universally also include Bluetooth.

If you have a Mac running Snow Leopard or later, you can create a multiple output device to accomplish this. See the link below for how-to instructions on Apple’s site: https://support.apple.com

The light on the rear panel of the A5+ Wireless is the Bluetooth LED indicator. Below are the various Bluetooth LED statuses and their meanings.

• Bluetooth LED is on and solid: The A5+ Wireless has power and currently connected to a Bluetooth-enabled device.
• LED indicator illuminates orange instead of white: This is normal! It means that your source is currently sending the A5+ Wireless an aptX signal.
• Bluetooth LED is on and blinking: The A5+ Wireless has power and the Bluetooth receiver is in pairing mode.
• Bluetooth LED is off and A5+ Wireless is on: Bluetooth is in standby and not in pairing mode. However, the A5+ Wireless is still visible to your device, so simply connect using your device and it will automatically wake up.

Once your A5+ Wireless is paired and connected then any app (iTunes, Amarra, etc.) - or online players such as Youtube - it will automatically play your music through Bluetooth.

It's pretty easy! Our powered speakers are an all-in-one solution with no extra amps or components needed! All you need to do is unpack the speakers, place them where you want, and then plug in the AC cord. Next, connect the powered speaker to the right passive speaker using the included speaker wire. Finally, plug in your music (cell phone, turntable, computer, laptop, etc.) with the supplied cables or via Bluetooth and you're ready to go!

Here is a quick video that can be used as a reference:

A5+Wireless Setup Video

(Please note - there is no audio associated with the video.)

The A5+ Wireless uses the same amplifier design and woofers that the A5+ Classic does, so both the A5+ Wireless and the A5+ Classic should sound virtually the same. The biggest difference between the two is the added Bluetooth receiver built into the A5+ Wireless; we’ve added a 24-bit DAC built inside that connects any bluetooth capable device (whether be your phone, tablet, or computer) to the speakers so you can stream high-quality music directly without having to use audio cables. The A5+ Wireless also features a minor cosmetic refresh; the most obvious of which includes centering the tweeters, as opposed to the offset tweeters featured on the A5+ Classic.

No extra software or drivers are needed. The A5+ Wireless is compatible with any device that supports Bluetooth, and the A2DP profile for streaming stereo audio. This includes most smartphones, tablets, and computers.

There is an auxiliary input on the rear panel so you can directly connect any product with an audio output.

You can absolutely still use the A5+ Wireless and it will sound great. AptX is a high-quality Bluetooth audio codec that works really well. In addition to mandatory support for SBC, Bluetooth also includes optional support for many other codecs, like MPEG-1, MPEG-2, MPEG-4, and AAC, all of which have their own advantages, and some of which sound very close to AptX.

Some turntables will need a preamp before being connected and others may have one built-in. With that in mind, it is best to check the turntable manufacturer’s website, the turntable’s user manual, or you can even try your turntable without the preamp first to see how it operates.

Setting up your Bluetooth turntable with your Bluetooth-ready Audioengine speakers/components should be simple! First, you would also need to make sure your Audioengine Bluetooth device is on, in pair mode (LED light flashing), and near the turntable. Next, you would need to use the pairing button to send the turntable into pairing mode. Depending on the turntable, you will need to either press and release the turntable's pair button or press and hold it; for example, on the Audio Technica AT-LP60-BT you would need to hold the turntable's pairing button for about two seconds, until the light flashes different colors. Once the turntable is in pairing mode, it will search and connect to the nearest available Bluetooth device. Once the turntable if paired and connected to your Audioengine Bluetooth device, the pair light on the receiver should turn solid.

If the Bluetooth LED is illuminated orange that means you are streaming in aptX HD which is a higher grade of Bluetooth signal.

If you’ve connected your turntable to your speakers and the volume is low, one of two situations may be happening:

If you have a turntable with a built-in phono preamp, such as the Audio-Technica ATLP120 or the Music Hall USB-1, the output may be in the wrong setting. Double check and make sure the switch is set to “line” instead of “phono.” Be careful to keep the volume of your speakers low as it can be quite loud if you had to switch it to "line".

Your turntable could also not include a built-in phono preamp, such as older turntables. If your turntable does not include a built-in preamp, you will need to add an external preamp to bring the signal up to a line level signal. We don’t have any recommendations on a particular brand or model preamp to use with this setup.

Yes, We do use solid bamboo for these speakers! The bamboo cabinets were tuned to sound the same as the MDF speakers, but the density of bamboo will give it natural acoustic advantages over MDF material.

You may have a loose volume pot. This can happen when the nut that holds the volume pot in place becomes loose. This can be easily accessed and tightened without opening the speakers up. Try this:

1) Pull the plastic volume knob off the volume pot. Depending on how tight it's on, you might be able to pull it off with just your fingers. If not, you may need to cover the knob with a soft cloth and pull out with pliers.
2) Use a deep well 10mm socket (or socket driver) to tighten the nut around the volume pots shaft.
3) Press the plastic volume knob back over the volume pot's shaft, and retest.

This is normal; the volume control for the A5+ series is a digital encoder, and uses a micro-processor to attenuate the volume. The light on the front of the speakers should flash as you adjust the volume up and down; once the speakers have reached minimum or maximum volume, the light will remain solid and won't flash.