What’s the difference between your factory refurbished products and new stock?

Audioengine Factory Refurbished Products are customer returns or new items with slight cosmetic blemishes that undergo Audioengine’s stringent refurbishment process prior to being offered for sale. Each Refurbished Product:

• is fully tested.
• is refurbished with replacement parts for any defects identified in testing.
• is put through a thorough cleaning process and inspection.
• is repackaged (including appropriate manuals, cables, etc.).
• is placed into a Final QA inspection prior to being added to sellable refurbished stock.

Refurbishment procedures follow the same basic technical guidelines as Audioengine’s Finished Goods testing procedures. We test and certify all Audioengine refurbished products and include our standard 3-year warranty and are eligible for our 30 Day Audition Period. Please note that promotional discount codes do not apply to refurbished products.